Maid Agency Singapore

Yes, it is possible to transfer a foreign domestic worker (FDW) to a new employer in Singapore without using an agency. This involves direct communication and coordination between the current and new employers, along with the necessary applications and paperwork through the Ministry of Manpower (MOM).

Our maid agency proudly serves clients across the entire island of Singapore, offering reliable, well-trained domestic helpers from countries such as Indonesia, the Philippines, and Myanmar. We handle the full process—from matching the right helper to your household needs, to managing all documentation, MOM applications, medical check-ups, and training. Whether you are in the city centre or the heartlands, our team ensures quick response times and personalised service. With a strong focus on transparency, we provide clear pricing with no hidden charges, and offer post-placement support to ensure both employers and helpers enjoy a smooth working relationship. Over the years, we have built a strong reputation for professionalism, efficiency, and genuine care for our clients’ homes and families.

If a maid agency says it has “no placement fee”, it usually means the domestic worker doesn’t pay a lump sum upfront to secure the job. In short: “No placement fee” often just means the cost is shifted — usually to the employer, spread out over time, or hidden in service charges. This type of agency is playing by words and is not transparent. All maid agency main revenue is from placement fee.

Yes, it is possible to hire a migrant domestic worker (MDW) in Singapore without using an employment agency. You can apply for a Work Permit for a new MDW or renew an existing one directly through the Ministry of Manpower (MOM) While agencies offer convenience and handle the complexities of the hiring process, including finding candidates, managing paperwork, and providing support, direct hiring allows you to save on agency fees and potentially have more control over the selection process. However, direct hiring requires more effort and responsibility from the employer, as you will need to handle all aspects of the hiring process yourself.

A transfer maid often has prior experience working in Singapore, so she may already know safety practices. A fresh maid, whether an Indonesian maid or a Myanmar maid, may need more guidance and training. The choice depends on your family’s needs and readiness to train.

Maid agency fees in Singapore typically range from $1,000 to $3,000. This fee covers the agency's services, including recruitment, paperwork, placement. Processing fee such as Work Permit Application & Issuance, Medical Check-up & Insurance, Airfare, onboarding and transport expenses etc.

When choosing a reliable maid agency in Singapore, look for one that is licensed by the Ministry of Manpower (MOM). A dependable agency should be transparent about fees, clearly communicate the helper’s background and skills, and provide after-placement support such as replacement guarantees or mediation services. By prioritising transparency, professionalism, and service quality, you can find an agency that truly meets your household needs.

Yes—MOM enforces strict safety protocols: Window cleaning regulations: FDWs are prohibited from cleaning exterior windows unless both conditions are met: (1) an adult (e.g., employer) is physically supervising, and (2) window grilles are installed and locked. Mandatory training & safety agreements: First-time FDWs must attend the Settling-In Programme (SIP) covering safety practices within 3 days of arrival. Employers and new helpers sign a Safety Agreement specifying MOM’s window-cleaning rules. Enforcement & penalties: Violations can lead to fines up to S$5,000, six months’ jail, permanent banning from hiring FDWs, and future increases to S$10,000 or 12 months imprisonment under updated penalties.

Here are effective, MOM-recommended strategies: Demonstrate and supervise tasks, especially during the early months, even if she has prior experience. Provide safety tools like long-handled cleaning wands, gloves, stable ironing boards, and ensure instructions are clear and patient. Explain and rehearse risks—such as not standing on stools, not mixing cleaning chemicals, and understanding the urban setting’s challenges Industrial Arbitration Court. Encourage her to speak up if uncertain or if something feels unsafe—open communication is critical for mutual safety

Several household environments pose potential hazards for domestic helpers: High-rise & window cleaning: Dangerous falls can occur when navigating ledges or handling laundry poles unsafely. Balcony or rooftops: MOM has investigated cases involving helpers cleaning rooftops or high places without proper supervision. Cleaning chemicals and slippery surfaces: Mixing cleaning agents or working in wet zones like bathrooms increases risks of slips or chemical exposure. Electric appliances & cooking: Poor electrical handling, unstable cooking utensils, or unfamiliar machines can cause burns or shocks.

Preparation is key: Emergency hotlines: Teach her to dial 995 (fire/ambulance) or 999 (police). First Aid & fire safety: Show her where smoke alarms, fire extinguishers, and first-aid kits are. Practice evacuation routes and safe assembly points. Ensure she has medical insurance (minimum S$15,000) and personal accident coverage (at least S$60,000) as required by MOM. Provide access to support hotlines: FDW helpline: 1800-339-5505 Foreign Domestic Worker Association for Social Support and Training (FAST): 1800-339-4357

Providing a safe environment isn't just a courtesy—it’s a legal and ethical responsibility. According to MOM, employers must ensure that Foreign Domestic Workers (FDWs) work in a safe manner, especially considering many are unfamiliar with urban high-rise living and associated risks like window cleaning or hanging laundry outdoors. Beyond preventing physical injuries, a safe, respectful environment strengthens trust and promotes open communication. It also aligns with broader responsibilities, including secure accommodation, rest days, and medical coverage.